To grab a better view of white label CRM solutions, we first need to know what is white labeling. Suppose you want a specific product and you choose a product from the market that fulfills your requirements and then you put your branding and logo on the product. Now you can sell the product as your own and at your own price. This process is known as white labeling. CRM is the abbreviation of Customer Relationship Management. The primary focus of CRM is to develop a better business communication process by managing all business-to-customer related communication controls within one program. Through white label CRM, brokers can always stay communicated with their clients and operate all business related communication from one single point. Thus a white label CRM solution helps to simplify the business process while improving the profit share.
Importance of white label CRM solutions:
A white label CRM covers a set of business applications to operate your different business activities at one point. Through CRM, you manage and operate your client information, track leads and automate your deals, better organize different marketing procedures, and call back your clients for any need or collect feedbacks. It also allows you to get real-time e-mail notifications. You can set reminders, plan your tasks, mark in calendars for important events, and do many other activities.
One essential thing that you can operate from white label CRM is managing your leads. It allows you to catalog new leads straight from the landing page. Along with it, you can do the importation of lists directly from files and generate leads manually. You can store all your traders’ private information, sales representatives’ feedbacks, and trading account information in one place.
It also has analytical options to increase your logical understanding over your business activities. You can collect and deposit amounts, see total sales volume, count the total number of profiles, also store call duration and call number related information. Thus, a white label CRM effectively works for mitigating the loopholes between several departments of a business, such as sales, marketing, customer service, etc.
A white label CRM solution is a customer-centric system that assists you to understand your customers’ requirements, their habits or tendencies in a better manner. And when you know your clients better, you can collaborate with them more effectively and take steps to improve the customer satisfaction level. It builds a better mode of communication with your clients, raise the revenue, and strengthen your business. Apart from it, a white label CRM can also unite with external business applications for the betterment of the customer relationship. You can also integrate it with other business tools such as feedback surveys, accounting and billing, document signing, etc. to streamline the business flow and collect all client-related data in one place. So, by implementing a white label CRM solution in your trading, you can actually boost your client communication and improve your trading practice.