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May 24, 2024

Hold the Phone – Why Your Business Should Switch to a Cloud-Based Phone System

If you’re looking for a cost-effective, convenient, and flexible way of revolutionizing your business’s phone systems, cloud-based business phone systems may be just what you need. After all, there’s a reason that more and more companies are making the switch: as well as having the potential to save you thousands of dollars on hardware, maintenance, and repair costs each year, cloud-based phone systems can bring your workplace’s communications into the modern day by offering a new level of portability and ease of use.

Here are just some of the reasons why it may be time to ditch your traditional business phone setup in favor of a cloud-based system:

No Need for an IT Team

Opting for cloud-based telephony means that you can say goodbye to the bulky, old-fashioned infrastructure of traditional telephony. As a result, this also eliminates your need for a dedicated IT team to maintain your phone setup. Instead, your cloud provider will handle maintenance, hosting, and upgrades, which enables you to save the money and time you’d otherwise spend on hiring contractors to troubleshoot any potential problems.


It’s no secret that installing a traditional business-grade phone system comes with a hefty price tag. On top of the initial outlay, you also need to account for ongoing maintenance costs and repairs. However, most cloud-based phone system providers offer a range of pay-as-you-go plans that can be tailored to your business’s specific needs. This means that you’ll only ever pay for what you use. Additionally, the lack of physical hardware associated with cloud-based phone systems means you’ll potentially save thousands on maintenance and upgrade costs.


Gone are the days when taking business calls meant being chained to your desk from 9 to 5. The beauty of cloud-based phone systems is that as long as you have internet, you have access to your business phone no matter where you are. This is the ideal solution for companies with teams spread across various locations and allows businesses to embrace the practice of remote working.


Traditionally, if your business experienced a period of growth, you’d be required to install new extensions to your phone system – a process that can be costly and time-consuming. Cloud-based phone systems, on the other hand, grow alongside your business. With just a few clicks of a button, you can add as many extensions as you require to accommodate new employees and a higher call volume. Conversely, it’s just as easy to decrease the number of extensions so that you can be sure you’re only ever paying for what you need.


If you use traditional phone infrastructure at your workplace and experience a power outage, chances are you’d have to close shop for the day and lose potential customers. With cloud-based phone systems, you can quickly redirect any incoming calls to a different office location or even your employees’ personal phones in the event of a system failure. Additionally, since the elements of a cloud-based phone system aren’t housed in the same location, most providers have a significantly lower amount of downtime and disruptions.

Cloud-based phone systems offer an unprecedented level of convenience to businesses of all sizes. Rather than spending a substantial amount updating your existing telephony infrastructure, consider switching over to the cloud today: you’ll be amazed at the difference it can make in improving your organization’s efficiency!

Featured Image by rawpixel on Unsplash

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