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7 BENEFITS OF VOIP FOR SMALL BUSINESSES

So you have your own business? That’s great because you are the boss and you’re not answerable to anyone. But the one thing that you might be worried about is the cost. There is a lot of cost in conducting a business, and for most SMEs (small to medium enterprises), this is what takes them down. But if you are willing to adopt the latest technologies and innovate, you can cut down on the cost.You can ensure that you do your best work without the constant worry about expenses and how much money you will lose.

One of those innovative and revolutionary technologies is VoIP (Voice over Internet Protocol). Just think about it. You are in the airport lounge, waiting for your flight, and you get a business call. You open your laptop and talk to your vendor, customer, colleague, or more. You are on the road when your employee or colleague calls you with an urgent matter. You take the call, resolve the issue, and move on your way. Your business is in California, but you have a phone number with a New York area code.

Yes, all of that is possible with VoIP. Many companies are already using VoIP to connect with their employees, vendors, and customers more efficiently and cost-effectively. Everything is done over the internet, just like email. It helps you reduce your cost and increase your productivity through various features that traditional phone service doesn’t allow you. Although VoIP is becoming more and more popular, some businesses are still not using it. They may be afraid of adopting new technology, or they might be sticklers for tradition. It is high time to use VoIP to do their business and their lives easier no matter what it is.

Here are some of the enormous benefits you get when switching your business from traditional phone service to VoIP.

1. High-Quality

Many people might think that making a call using the internet is not as good as the traditional method. But that is not the case anymore. Today,service providerssuch asGetVoIP are among some of the best in the business. You can now make high-quality phone calls using your laptop, tablets, or your smartphones. You also get a feature-rich experience. Many companies have left the traditional methods altogether.

2. Reduce your Telecommunications Costs

As far as phone costs are concerned, you will find that VoIP calls are much more cost-effective and budget-friendly than their obsolete counterparts. With the traditional method, you had to pay exorbitant fees for the infrastructure and industry regulations. VoIP services charge a fraction of that and give you a much better experience. Another benefit is that you don’t need a separate network for your calls and another for your data usage. You can use a single network for both of these things now.

3. Highly Flexible Calling System

Can you take your office phone with you as you travel around the world? Can you even take it to another state or a city? Of course not. It is another massive advantage of implementing the VoIP system. You can take your office phone number with you wherever you go. As long as you have an excellent broadband connection and a laptop or a smartphone, you can use it anywhere in the world. You can use it on the beach, your house, a friend’s house, or more. You can even use it in Ibiza (although the noise level there might not work in your favor).

4. Flexibility

Do you need a different phone for your VoIP calls? Not at all. All you need is a traditional phone and a VoIP telephone adapter, or you could use a VoIP converter. If you have seen a USB memory stick, you’ll know what aVoIP converter looks like. And its plug n play, so you just have to insert it into your USB hub, and you are good to go. It detects the signals from the traditional phone and converts them into digital data tosend it anywhere you want.

5. Get Voice Mail and Faxes with Your Email

VoIP services are not only good for calls; they also enable you to send and receive voice mail and faxes. You can easily forward them to your email inbox, and you will have all your messages in one place. You can archive them, forward them, and more. Another thing that you can do is to have your email “read” to voice mail. How cool is that?

6. Get Virtual Phone Numbers

Do you reside in Florida, but most of your customers are in California? Not a problem. You can get virtually any number that you want. Location is not a problem for you anymore. With VoIP services, you truly become global. You can do that for your existing customers, or if you want to enter a new market. For small businesses, this goes a long way.

7. Increase productivity

How can VoIP services make you more productive? Here’s how. You can configure multiple VoIP phone numbers to ring on multiple devices. For example, you can configure them on your smartphone and your office’s landline phone before it goes to voice mail. It eliminates the highly time-consuming phenomenon of “phone tagging.”Both parties call each other but do not receive the call and thus have to resort to voice mails. You can ensure that you or someone else is always there to pick up their call whenever someone calls your VoIP number. A survey conducted by Sage Research showed that VoIP systems increased productivity by 3.9 hours.

Conclusion

If you are not taking advantage of VoIP technology, it is high time that you started. The best thing is that it is easy to install and maintain. It is highly scalable, and you don’t need a lot of technical knowledge to operate it.

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