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New Remote Workers Struggle More: Finds Pipefy

COVID-19 has forced the world to change its dynamics of functionality in various aspects, with most of the repercussions for businesses and corporations. As social distancing became the new norm, Pipefy tried to understand the differences in the working mindset of seasoned and new remote workers. 

The survey was conducted by Pipefy among 410 respondents from the US, who were all full-time employees. 66 percent of these respondents were working remotely for the first time, after the recent lockdown. 14 percent were seasoned part-time remote workers and only 20 percent were full-time seasoned remote workers. The survey covered various aspects such as work-life balance, challenges, distractions, productivity, communication, collaboration, mental wellbeing, and more. The infographic below summarizes the survey insights.

Here are some key takeaways from the survey findings:

  • Employees new to remote working, seem to face more challenges than seasoned remote workers. 41 percent of the total respondents new to remote working wished to go back to their offices. 
  • Only 15 percent of this segment stated that they’re satisfied with their work-life balance.
  • Distractions seem to be the top challenge for the new remote workers, followed by work-life balance and collaboration issues.
  • Only 48 percent of the new remote workers feel they’re more productive. 
  • A large chunk of new remote workers (32 percent) reported frustration and burnt out.
  • Only 33 percent of new remote workers stated that they had the right remote collaboration tools to ensure there are no communication gaps. 

In addition to this, Pipefy’s survey findings highlight the lack of clarity about their daily responsibilities and priorities.  See chart below

This transition has been sudden and not a smooth one. While new remote workers are struggling with distractions, domestic loads, and other challenges that will likely settle with time, employers can continue supporting their employees with the necessary tools required to maintain seamless collaboration. 

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