Are you going to rely on a person who does not know how to handle his staff before leaving important part of your production? Of course not, nobody can and wants to take this much of risk as the quality of the production depends upon the people working on and for it and the quality of these people depends upon the person leading them. At last, everything falls onto the court of leader so that is why it is said that it is not easy to be a leader because as his work is hard the responsibilities he holds on his shoulders is also high because of which he works double than the people working under him. In order to regulate everything in peace it is important for the people to be at peace while working because their bad temper can cost the company and it also affects the working environment which ultimately leads to loss. Office becomes the second home and it becomes prime duty of the head to look after their needs because as long as hisemployees are happy with him he will be happy with their work.
If you would have ever been linked with any company there you must have seen leaders taking care of the working environment in which his employees are working and this is because working environment does not only determines the value of their work but it also explains how safe it is for the workers to work there. Few things like proper ventilation and break time are basic needs of a person especially for those that are working in production department as lack of ventilation can lead to accidents and unavailability of rest time may make the workers tired and unwilling to do the work which in return is reflected in their work. If the worker is happy then he will put his heart and soul towards his work and will consistently fight to make it better whereas if we look at the opposite case of it then workers will start taking their work as a burden and they will always try to just finish it and they will never be interested towards the quality of their work.
Handling customers is like handling staff on a larger level because treating your staff nicely will give you a sense of treating your customers and it will ultimately increase your goodwill in not only the market but also in the hearts of people working for you. This way you can get to know what their and their pal’s demands are which can be taken as a feedback or a survey because eventually they will be the people who will be buying those products and if you have a good imagine in their heart they will surely help you in increasing as much number of customers as possible whereas the other case may mislead the people that buy your products and in future they can stop using them.