Are You Protecting Your Customer’s Data?

Make no mistake about it, data theft is a huge industry these days. Every single little piece of information that you have on your customers is like gold dust to hackers and identity thieves. And if your business is responsible for losing that data, it could lead to serious trouble – from damage to your reputation through to legal compensation claims.

So, regardless of the fact being careful with your customer’s personal information of the right thing to do ethically, it also makes sound business sense. Here are a few things you need to think about to ensure that your customer’s data is safe – and remains so.

Start with a robust server

First of all, you need to ensure that your server is secure enough to prevent potential hackers from breaking in and stealing your customer’s data. Using a dedicated server is probably the best way to go about this, as shared server spaces are always open to potential attack. You will also need to invest in a good cyber security program that makes it difficult for hackers to break in. While the most advanced thieves and criminals could break into any system if they wanted, in reality, they are just like burglars in that they prefer an easy target.

Always use encryption

All your electronic data should be encrypted from source to end user and back again. Failing to do so is a huge risk, as it makes you an attractive proposition for data thieves. Without encryption, your information can be tracked, read, and stolen by anyone at any point, whether it’s an email, a blog post, or even an instant message.

Don’t forget your apps

If your business is involved in the offering apps to customers, make sure that you are using robust technology to give them protection. There are plenty of security apps out there to choose from. You could use Netverify for computer vision technology, ID verification, biometric facial recognition, and document verification needs, for example. Don’t forget, if your customer’s data is stolen from your app, it will be down to you – it is essential that you take the right steps to [prevent this.

Create restrictions

Don’t allow everyone in your organization access to your customer’s data. And it’s also worth looking into the way that the healthcare industry deals with confidentiality issues for inspiration. The only people who should have access is those that do on a ‘need to know basis’ – that goes for paper-based information as well as electronic. While hackers are responsible for a high number of data thefts, most actually occur through employee’s stealing it and selling it on, or through sheer negligence.

Form a security plan

Finally, make sure that everyone knows what to do in the event of a data breach. Creating a plan such as this can help you limit the damage of a violation, and you might be able to serve some of the repercussions as a result.

Good luck with your new security program – why not let us know your thoughts in the comments section below?


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